“People are the weakest link in security” is an adage that has proven valid over the centuries. It’s also a common rationale for explaining cyber security breaches. It sounds like a pretty convincing explanation, but is this proposition really true?

There’s one important factor in these historical failures: otherwise good security systems—i.e. if a human being had not made a mistake, the system would have remained undefeated. That’s a fundamentally different situation from what we have now with our legacy cyber security systems. These systems are built on current technologies that have for some time been well proven to be thoroughly flawed. Virtually every firewall and router delivered to the first customer has already been hacked, and thus proven unfit for their intended purpose even before they are installed. The human factor in cyber security is only a very convenient excuse for the failure.

But clearly, the human factor is not the real reason for the failure.

Router vulnerability is especially critical because it can be exploited to perform “man-in-the-middle” cyber attacks that can very quickly cripple entire networks. Router manufacturers regularly blame their customers for failing to reset the default password on the router. Never mind that the new password would delay a competent hacker by just a few minutes at best. But officially it’s the customer’s fault and “human failure” is the cause.

Blaming the customer for equipment failure is not generally a successful business strategy, but, cyber security companies somehow manage to get away with it – perhaps because of the still somewhat mysterious nature of cyberspace.

There’s a very simple conclusion to be drawn here: currently available cyber security technology is not anywhere at the level where the “human factor” is the weakest link. The weakest link is the fundamentally flawed cyber security technologies that fail well before the “human factor” can even come into play.

So, stop blaming the customers. The real cause of the failure is the human factor of those who are supposed to protect our cyberspace assets with real security technologies but consistently fail to do so –while charging their customers heftily for products that are known to be unfit for the purpose.